On the morning of February 23, 2025, a sense of normalcy at UPMC Memorial Hospital in West Manchester Township, Pennsylvania, was shattered when a violent hostage situation unfolded, leading to the tragic death of Officer Andrew Duarte, 29, and injuries to multiple hospital staff members and law enforcement officers. The suspect, identified as 49-year-old Diogenes Archangel-Ortiz, was killed during an exchange of gunfire with police. The harrowing events have sent shockwaves through the community, leaving both law enforcement and hospital personnel grappling with the emotional aftermath of the tragedy.

The Timeline of Events: A Morning of Horror

The incident began around 10:35 a.m. when Archangel-Ortiz, armed with a semi-automatic handgun and carrying zip ties, entered the hospital. He made his way directly to the Intensive Care Unit (ICU), where he proceeded to take several staff members hostage. The hospital’s surveillance footage later revealed that Archangel-Ortiz had entered the hospital with clear intent, bypassing other areas and heading straight toward his intended target.

Eyewitnesses reported that the suspect was acting with precision and determination, showing no signs of hesitation as he brandished his firearm. Hospital staff members recalled the sheer terror of the moment, as their normal day of providing medical care turned into a fight for survival. Within minutes, the peaceful atmosphere of the ICU was replaced with chaos and fear.

At approximately 10:42 a.m., Archangel-Ortiz fired his weapon, injuring three hospital employees—a doctor, a nurse, and a custodian. The doctor sustained a bullet graze, while the nurse and custodian suffered more serious wounds. First responders were immediately alerted, and hospital security took initial action to contain the situation. However, the heavily armed suspect was holding one of the medical staff members at gunpoint, preventing immediate intervention.

The West Manchester Township Police Department, along with officers from the Northern York County Regional Police Department and Springettsbury Township Police Department, quickly arrived at the scene. Officer Andrew Duarte was among the first to enter the ICU, where Archangel-Ortiz had barricaded himself with his hostages.

By 10:50 a.m., negotiations between the suspect and law enforcement had begun. Police attempted to de-escalate the situation, urging Archangel-Ortiz to surrender. Despite their efforts, the suspect became increasingly agitated. At 11:05 a.m., he fired additional shots, prompting the officers to take immediate action.

In the ensuing exchange of gunfire, Officer Andrew Duarte was critically wounded. Two other officers were also struck but survived with serious injuries. Archangel-Ortiz was shot multiple times and pronounced dead at the scene. The ordeal ended at approximately 11:13 a.m., but the devastation left in its wake was immeasurable.

The Victims: Lives Forever Changed

The loss of Officer Andrew Duarte has deeply affected the law enforcement community. Duarte, a dedicated officer with a promising future, was known for his commitment to public safety and his unwavering courage. Friends and colleagues described him as a man who always put others before himself. “Andrew was a hero,” said Chief Gregory Hall of the West Manchester Township Police Department. “He gave his life to protect innocent people, and we will never forget his bravery.”

The hospital employees who were injured—Dr. Rebecca Lawson, Nurse Jonathan Martinez, and custodian George Phelps—are currently receiving treatment and are expected to recover. The trauma of the incident, however, has left emotional scars that will take much longer to heal.

The Suspect: Who Was Diogenes Archangel-Ortiz?

Authorities are still piecing together the motives behind the attack. Archangel-Ortiz, a 49-year-old resident of York, Pennsylvania, had no prior violent criminal record. However, recent court records indicate that he had been charged with a traffic violation on February 14, just nine days before the shooting. Investigators are exploring whether he had personal ties to someone in the ICU, as it was reported that he had visited the hospital a week prior to the attack.

Despite his lack of a known criminal history, Archangel-Ortiz’s actions were calculated and deliberate. The discovery of zip ties in his possession suggests that he may have intended to take multiple hostages for an extended period. Psychological evaluations and witness statements will be crucial in understanding what led him to commit such an unthinkable act.

Community Response: Grief, Anger, and Calls for Change

The shooting has left the community of West Manchester Township in mourning. A candlelight vigil was held outside UPMC Memorial Hospital, where hundreds gathered to honor the victims and show support for their families. Blue ribbons and flowers have been placed around the hospital and police stations as symbols of remembrance.

Pennsylvania Governor Josh Shapiro expressed his condolences, stating, “We lost a dedicated officer today, and my heart goes out to his family, his colleagues, and the entire York County community. We must ensure that law enforcement has the resources they need to keep our communities safe.”

The tragedy has also reignited conversations about hospital security and workplace safety for healthcare professionals. Many are calling for increased security measures in hospitals, including stricter visitor screenings and enhanced training for staff to handle emergency situations. “We never thought something like this could happen in our hospital,” said Dr. Lawson, one of the injured victims. “We come here to save lives, not to fear for our own.”

Investigation and Legal Proceedings

While the immediate threat has ended, the investigation into the shooting is far from over. Law enforcement agencies, including the Pennsylvania State Police and the FBI, are assisting in the case to determine whether Archangel-Ortiz acted alone or had any accomplices. Authorities are also examining his digital footprint and phone records to uncover any potential warning signs that may have been overlooked.

York County District Attorney Tim Barker emphasized that the officers’ use of force was justified, stating, “There is no question that the actions of law enforcement prevented further loss of life. The men and women who responded to this crisis did so with bravery and professionalism.”

Honoring Officer Andrew Duarte: A Hero Remembered

As the community grapples with the aftermath of this senseless act of violence, efforts are being made to honor Officer Andrew Duarte’s memory. Plans are underway to rename a section of Little Patuxent Parkway in his honor, ensuring that his sacrifice is never forgotten. His colleagues are also working to establish a scholarship fund in his name for aspiring police officers.

Officer Duarte’s funeral is scheduled for later this week, with law enforcement officers from across the state expected to attend. His family has asked for privacy during this difficult time but has expressed gratitude for the overwhelming support they have received.

Moving Forward: Healing and Reflection

In the wake of the shooting, UPMC Memorial Hospital has established a crisis counseling center for staff, patients, and community members affected by the tragedy. Hospital administrators have reassured employees that security protocols will be reviewed and strengthened to prevent future incidents.

As West Manchester Township begins the long road to healing, the memory of those affected will serve as a solemn reminder of the sacrifices made by those who protect and serve. The resilience of the community, coupled with the dedication of first responders, will be crucial in moving forward from this heartbreaking day.

The events of February 23, 2025, will forever be etched in the history of York County. While the pain of loss is profound, so too is the strength of those who continue to stand together in the face of adversity. Rest in peace, Officer Andrew Duarte—your bravery and dedication will never be forgotten.